| Issue ID | 728372 |
| Internal NHTSA # | 10274632 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 21/06/09 |
| Component | STRUCTURE:FRAME AND MEMBERS |
| Product type code | VEHICLE |
| Description of the problem | Power sliding door cable snapped, rear panel window shattered, hinge failed - my son went to open door from outside and it seemed to fall off track - back was lower and in trying to shut door, when pressed power button again the rear panel window shattered; dealership said hinge needs to be replaced, and that the cable had snapped but they had never seen anything like this before. Had shown the car to dealership last month and they said door was "a little misaligned" and could bring in when i had a chance for door to be realigned - dealer now says all 4 casters the door rides on in the upper track had completely worn away. Also car door inoperable part of every winter - "freezes" closed - was told that it was weather related but apparently this is an issue with this car - we do not use that door in winter because it does not open and kids cannot get in or out from that side. |
| Vehicle Mileage at Failure | 147825 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SPARTA, NJ |
| VIN pattern | 5TDZA23C34SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |