| Issue ID | 925653 |
| Internal NHTSA # | 10462454 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 01/06/12 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns 2004 toyota sienna. The contact stated that the driver side door failed and when opening or closing the door, there was a loud grinding noise, followed by a loud pop. In addition, the door was extremely hard to push open or close. The contact stated that she sprained her left leg while attempting to open the door. The vehicle was taken to the dealer who advised that the door well was fractured and the entire door would need to be replaced. There were no recalls or for the failure. The manufacturer was notified of the issue who offered no assistance. The failure mileage was 55,500. |
| Vehicle Mileage at Failure | 55500 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | MASON, OH |
| VIN pattern | 5TDZA23CX4SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |