| Issue ID | 901951 |
| Internal NHTSA # | 10443938 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 01/11/11 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | I would like to file a complaint about toyota failing to take full responsibility for a manufacturing defect in the front doors of their sienna minivan. Like thousands of other toyota sienna owners, the welds on my door have failed and now the door must be completely replaced at a cost of more than $2000. Toyota covered this failure for just 5 years and did not notify owners during the coverage period that they should have this manufacturing defect repaired. I have complained to toyota, but they have refused to cover the cost of this defect. There was nothing i could do in the repair and maintenance of my vehicle that would have prevented these welds from failing. The fault lies with toyota manufacturing practices at the time my van was built and the cost should lie with them as well. |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BERKELEY, CA |
| VIN pattern | 5TDZA23C24SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |