| Issue ID | 887342 |
| Internal NHTSA # | 10430317 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 02/11/05 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Beginning at about 40. 000 miles the vinyl cover of the dash-board began to develop fine cracks. These were pointed out to the dealer, but the warrenty had expired, so remedial action was not offered.. The cracks have now developed into a major deteriation of the entire dash board , especially the area over the passenger air-bag. It appears the problem is caused by the loss of platsicizer from the vinyl, resulting in a brittle cover. We are very concerned from a safety viewpoint, that if the airbag deploys, the fragments of brittle vinyl will preceed the the airbag, striking the right front passenger in the face. Toyota company has refused to cosider my request for replacement. My case number with them is: 1109200414 we request your opinion on this matter. |
| Vehicle Mileage at Failure | 40000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | KEY WEST, FL |
| VIN pattern | 5TDZA22C64SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |