| Issue ID | 846076 |
| Internal NHTSA # | 10384399 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 10/05/10 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | With only about 60k miles on my 2004 toyota sienna power door motor failed. I had to pay out of pocket about 1500. 00 to fix it. 7 months later the part failed again, and thank goodness that part was under warranty. The second time the part failed it jammed up the door the cable snapped and my door fell off the track and scratched and dented my van. We demanded that toyota pay to fix our van. Two times in one year that the same part failed. Now it has been 9 months since the last time it was repaired and now it is making a popping sound. I fear that this part will fail again and i will have to pay out of pocket to fix it again. It is unsafe to go without fixing the part because the power doors are entirely too heavy for a child to open, yet the part is so outrageously expensive. Toyota knows this is a problem yet instead of recalling the parts, they are profiting off of people like my family. |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | TUCSON, AZ |
| VIN pattern | 5TDBA23C54SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |