| Issue ID | 823288 |
| Internal NHTSA # | 10361389 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 07/06/09 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 toyota sienna. The contact applied force to the rear hatch door several times before the hatch door latch would properly close. The vehicle was taken to an authorized dealer three times with replacement of the rear hatch struts on separate occasions. In addition, the second row passenger automated door cable deteriorated. The vehicle was not repaired. The contact had concern with the safety of the door resulting to not completely opening or closing. The failure mileage was approximately 40,000. |
| Vehicle Mileage at Failure | 40000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | LOVELAND, OH |
| VIN pattern | 5TDZA22C24SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |