| Issue ID | 797630 |
| Internal NHTSA # | 10339516 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 01/06/10 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | The drivers side back sliding door got stuck half way open position. Noticed cable for electronic opening was frayed considerably van in the manual open door mode and still could not close. Good news i was close to home when this happened. Husband was able to shove the door closed and then had toyota repair door. Doors mechanics has a unit with "ball bearings" and they were totally dry. Also, ball bearings fell out of enclosed tracking unit. Cost over $1600 to fix. Auto was with toyota for 9 days. Luckily my extended warranty insurance paid for the whole thing. Auto under 75,000 miles. Complained about crunching noise while closing sliding door, in the past three years.... Not able to find what the problem was... Now i know toyota repair people did not know what they were doing. Again! |
| Vehicle Mileage at Failure | 72188 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SILVERTON, OR |
| VIN pattern | 5TDZA22C84SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |