| Issue ID | 787525 |
| Internal NHTSA # | 10328256 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 30/04/10 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | I have been having problems with my 2004 toyota sienna's passenger sliding door since we bought it 2 years ago. I have taken it in to have the cable looked at, the interior lights clicking (apparent electrical issue with the cable) and the door. In the cold the door freezing shut so that my kids have to climb in through the front or back of the vehicle (like the dog). The door getting stuck, and not closing all the way, and having to switch it to manual mode to close it. The sensor on the door, not working, and almost squishing my child. This morning the door fell off the track and broke my back window. There were screws loose, that are suppose to hold the door to the roller. The rollers were out of the track, which is what broke the window i believe. I don't know what was holding the door on. I had to have it towed to the dealership as it was undriveable. The tow truck driver had to strap the sliding door to the rest of the van in order to tow it. I am shocked to find out that there are very many others with this same issue. The vehicle was non functioning because the door would not stay on! What will it take to fix this problem? |
| Vehicle Mileage at Failure | 120000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SURREY, 00 |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |