| Issue ID | 773030 |
| Internal NHTSA # | 10316557 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 25/02/10 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Toyota 2004 sienna - power sliding door failures. Driver side sliding door failed to open as cable snapped. Door was jammed shut so we took the car to the dealership and were told we would have to replace the whole motor unit at a cost of $1,700. Service dept disconnected motor unit so that door would open and close (but with no power option). Two days later the cable snapped on the passenger side sliding door with the door open. It would not close. Returned to the dealership and same action was taken as driver side door. Will now cost $3,400 to fix. With 3 children the safety aspect of a door cable snapping with either the door jammed open or closed is obviously a major concern. Having researched this issue over the past few days i can see that many sienna owners have had the same problem. This is a major safety and cost issue that should be investigated. |
| Vehicle Mileage at Failure | 74000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MARSHFIELD, MA |
| VIN pattern | 5TDZA22C74SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |