| Issue ID | 754199 |
| Internal NHTSA # | 10297982 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 01/01/10 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | I have a 2004 toyota sienna minivan. Every year when the temperature is below freezing and there is even slight precipitation, my sliding doors freeze so i am not able to open them at all or even close them completely. I have been to the dealer repeatedly. They have lubricated the seals but it has not solved the problem. The dealer acknowledges this is a design problem with this model and that toyota is aware but will do nothing about it. My daughter was recently injured getting into the rear door when she slipped. I live in fear there will be a car accident or emergency where my children will not be able to exit the van. Please help me with this problem. |
| Vehicle Mileage at Failure | 3000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SKOKIE, IL |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |