| Issue ID | 748352 |
| Internal NHTSA # | 10292979 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 16/07/07 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Power sliding door on right side (driver side) of vehicle failed. Cable broke and door would not close. Attempted to manually close the door but cable had jammed the door in the open position. Wife drove the car home this way. I cut the broken cable and removed the ends so door functions manually. $1200 dollars to repair door. I elected not to spend $1200 to repair a cable. Cable is part of an assembly that includes the motor. I inspected the reason for the premature failure and determined the reason the cable broke was because of a door rear hinge failure. Pin had worn out slightly causing the rear of the door to sag and therefore catching the cable and breaking it. I replaced the hinge myself costing $100 and the door functions manually. This car was maintained regularly by toyota and door hinges greased. A hinge should never have failed at 4 years of life. What kind of steel is toyota using? |
| Vehicle Mileage at Failure | 70000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MOUNT PROSPECT, IL |
| VIN pattern | 5TDZA22C04SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |