| Issue ID | 707663 |
| Internal NHTSA # | 10254456 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 08/10/08 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | I have a 2004 toyota sienna xle limited both the driver's side sliding door (january 2009) and the passenger's side sliding door (october 2008) have incurred problems with the cable and motor mechanism that led to both to need new motors and cables. This occurred within 3 months of each other !!! A hinge wears out in the door and it causes a wearing on the cable until the cable frays and breaks. This seems to be a widespread problem as indicated by numerous complaints by sienna owners.. It is definitely a manufacturer defect but toyota is not acknowledging it at this point. The repair at the toyota dealer is $1600 plus and is not covered due being out of warranty. The repair times 2 within three months is just ridiculous !!! And i hope that with enough complaints toyota might recognize their defect problem. |
| Vehicle Mileage at Failure | 54000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | STATEN ISLAND, NY |
| VIN pattern | 5TDZA22C24SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |