| Issue ID | 701795 |
| Internal NHTSA # | 10249581 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 16/11/08 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | I owned a 2004 toyota sienna le with passenger side power sliding door. The cable of the door was snapped on 11/16/08 and hanged loose to the outside of the van. The door can neither be opened and closed at the time. I had to force closed the door so that the van could be on the road again. We have stopped using this door since the incident happened. In short, the door is inoperative. After called and filed a case with toyota customer assistance center, they claimed nothing they could help me in resolving the issue. |
| Vehicle Mileage at Failure | 86824 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FOXBORO, MA |
| VIN pattern | 5TDZA23C04SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |