| Issue ID | 698789 |
| Internal NHTSA # | 10246980 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 01/07/07 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Have an 04 toyota sienna with power sliding doors. Both sliding door cable snapped or jammed and stopped working. One cable was hanging on the outside. It was frayed and rusty. The door now is not functional by manual or electric. When i took the vehicle to the toyota dealership, i was told that the repair cost was $3,000. 00 and that the motor, mounting brackets and other various parts would need to be replaced. I have a hard time swallowing the thought of this cost considering the cable is rusted and broke in half with no fault of my own. Although i am out of warranty period, i would think this problem should be considered a defect and a recall issued because this is a very common complaint with sienna? S. Neither the dealer nor toyota was accommodating, toyota never ever responded to my letter. I have owned toyotas for many years, so when i paid a premium price for my toyota sienna, i thought i was getting a quality mini van. I will never buy another toyota! This problem should be classified as a recall. |
| Vehicle Mileage at Failure | 55000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CINCINNATI, OH |
| VIN pattern | 5TDZA22C64SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |