| Issue ID | 689767 |
| Internal NHTSA # | 10239624 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 07/08/08 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | As i pulled up to the airport to take a flight, we noted that the right sliding door would not close. After much struggle and effort, we were able to close the door; however, the cable for the door was rusted and snapped. We are unable to use the door for fear that the door may fall off or cause body damage. When i did a search on this website, i noted many similar complaints filed for the same problem. As an attorney in the state of new york, i can only conclude there is a manufacturing design or defect in the sliding door and that the vehicle should be recalled. This is a dangerous defect that could have caused bodily injury. I respectfully request that this agency look deeply into all complaints regarding the sliding door and issue a recall. My vehicle has approximately 61,000 miles on it. In addition, the fact that many consumers are describing similar conditions, namely that the cable snapped and appeared to be rusted, is further indication that the vehicle was designed poorly. I appreciate the nhtsa's attention in this matter and i look forward to hearing from you. Caterina ranieri grasso |
| Vehicle Mileage at Failure | 61000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FAYETTEVILLE, NY |
| VIN pattern | 5TDBA22C24SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |