| Issue ID | 1721638 |
| Internal NHTSA # | 11391004 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 01/02/21 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | One of the two support cylinders for the rear hatch on our 2004 toyota sienna failed in fall 2019, so the rear hatch would not stay up. The liftgate support cylinders had previously been replaced by toyota under recall. We purchased two new support cylinders, toyota part #68905-ae022 |
| Vehicle Mileage at Failure | 247000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ATLANTA, GA |
| VIN pattern | 5TDZA22C24SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |