| Issue ID | 1369085 |
| Internal NHTSA # | 10970923 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 01/04/12 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Door hinges are falling off of vehicle. Both my driver side and passenger side front doors and now my drivers side slider door hinges have fallen off. The door hinges are literally fallen off of the vehicle! My last visit to dealer 4/2017 was for yet another slider door motor repair (2x one side/ 3x the other at $1200 each). But, this time was different they told me i was lucky the slider door did not fall off driving down the road because the hinge was completely broken off!! This is now the 3rd broken hinge all on different doors. I called toyota and they said they have met their obligation on a 14 year old vehicle. Name one other make/model/year of any manufactures vehicle that the door hinges fall off. They know, and have known for a long time, there is a problem with door hinges on sienna 04-06 vehicle - hence their " limited warranty enhancement" issued for these problem. This is manufacturers recall not a limited warranty enhancement. You must look into to this and force toyota to make this right! It is dangerous! Most kids sit in those back seats with the slider doors. Thank goodness no one fell out of my door while driving down the road. |
| Vehicle Mileage at Failure | 125000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BURKE, VA |
| VIN pattern | 5TDZA22C14SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |