| Issue ID | 1144173 |
| Internal NHTSA # | 10669201 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 22/12/14 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Drivers door shell ripped from the door check mount when opening. The drivers side front door previously made loud snap noise, found problem, check mount was replaced in apr 2012 at 43500mi. Mid dec 2014 same noise returned, only this time, the door shell ripped and swung very wide open from a light gust of wind. The door sheet metal is nearly torn completely away, and the door check mount is just barely hanging on. If any one had been standing there it would have knocked them down, or worse. Sorry for the rant. Now, i've learned that toyota has known about this specific problem with this vehicle year and model, but they refused to take adequate action, only informing some, and calling it a minor problem. Its going to cost over $2000 to replace the door. Minor? And that won't fix the design problem. It'll likely happen again in another 20k+ miles. Thank you for your concern. Updated 1/29/16 *js |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | 2 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HONOLULU, HI |
| VIN pattern | 5TDZA22C14SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |