2004 Toyota SIENNA Structure Body Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Toyota SIENNA 2004 structure body. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Toyota SIENNA 2004 structure body and complaints other owners have filed.
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2004 Toyota SIENNA Structure Body Problems, Complaints and Defects

 Issue ID1111903
 Internal NHTSA #10637257
 ManufacurerToyota Motor Corporation
 BrandTOYOTA
 ModelSIENNA
 Model Year2004
 File date18/09/14
 ComponentSTRUCTURE:BODY
Product type codeVEHICLE
 Description of the problemThe metal cord that is part of the automatic door mechanism frayed. This morning, the door would try to auto close but it got hung up and returned to full open position. We turned off the automatic door feature and attempted to manually close the sliding door. When my husband tried to close it manually, the rollers in the track hit the damaged part in the wire, the slide pushed out of the track breaking the window out that is positioned just in front of the track that the slide rolls in. The sliding door was hanging off the vehicle in a 45 degree angle and the driver side rear quarter window was shattered all over inside and outside of the van. My husband and i both got cuts on our hands from broken glass while we put the sliding door back on its track and covered the window opening to protect it from the weather. There is glass in my baby's car seat, stroller, and back seat where my older children normally sit. After i purchased the sienna i checked the reviews online and this frayed wire on the automatic doors seemed to be a recurring problem that toyota has known to be a defect but has not issued a recall for because no injuries have been reported. I was very thankful that my children weren't in the vehicle at the time that this all occurred because whoever was in the back seat as well as in the car seat near the slide door would have been hurt by the shattered glass. I called the local toyota dealership and i was told that this is not an issue they see often and all the reviews i read online were false. I was told i would have to bring it in to the dealership to assess the damages and repair it at my expense. We have no option but to leave the automatic door feature turned off and use the door manually now that my husband has been returned to its track. The glass will be replace at our expense on 9/19/14.
 Vehicle Mileage at Failure148473
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateMILTON, FL
VIN pattern 5TDZA22CX4SXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons2
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train typeFWD
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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