| Issue ID | 1085581 |
| Internal NHTSA # | 10609268 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 23/06/14 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | The passenger side sliding door of my toyota 2004 sienna le suddenly could not close suddenly. The power closing tries and then reverses to open. I followed the menu instruction to turn off the power door and tried to close it manually but failed. It won't move at all. I spread some lubricant and was able to make it close about 1/5. So i called the dealer and was told there was no recall. I then called toyota directly and was told that there was an "enhanced warranty" for 9 years/120k miles. But mine is expired since it was bought 11/2003 even though it has only 58400 miles on it. I had it fixed now by a toyota dealer for about $1352. I searched on line and found a lot of people have the same problem. Some could not open the doors. But the cause is the same. It is not just limited to 2004 model. It certainly a safety issue and toyota should recall and fix at its cost. |
| Vehicle Mileage at Failure | 58400 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FAIRFAX, VA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |