| Issue ID | 1077344 |
| Internal NHTSA # | 10598863 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 10/06/14 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | The front doors on siennas have a well known problem of welds failing in the door opening mechanism. Toyota recognized this and extended the warranty on the door hardware for 5 years 100k miles. I had both my front doors fixed under this extended warranty. It was known at the time (not to me) that this was another temporary fix as this is a design flaw that toyota knew about but did not try to address with a permanent solution or an overall product recall. And, they apparently have gotten away with that due to the number of owners that have not gotten their doors fixed. The problem is that while there is just a "popping" sound due to the failure of the welds right now, it may lead to a situation where the doors will either not open or open without any control as they'd be held by the hinges only. Either situation presents the owners with inherent dangers- one from not being able to exit the vehicle in an emergency and the other where a door could open suddenly and injure anyone near the vehicle when being opened. I did register my complaint with the dealer and toyota who both told me that any inspection or repair was solely the responsibility of me (the original) owner of the vehicle. My toyota case number is [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 196000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | INVER GROVE HEIGHTS, MN |
| VIN pattern | 5TDZA22C04SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |