| Issue ID | 1035168 |
| Internal NHTSA # | 10561179 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 24/12/13 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | The rear hatch is powered on this model. The gas springs that hold the door in the upright (open) position don't provide enough force to keep the door in the open position. When the hatch drops approximately 10 inches, the power function activates automatically, closing the hatch. This powered closing operation frequently occurs when someone is trying to load or unload items from the rear of the vehicle. The hatch comes down with surprising force and has knocked some family members to the ground and actually pinned my 8-year-old in a prone position with his head in the vehicle and his feet on the ground. The safety and mental anguish concerns are obvious, and toyota has issued a recall for "certain 2004 to 2006 vehicles." checking with toyota, the recall does not cover my vin, even though we are seeing the exact same problem for which the recall was issued. Is there some way to redress this problem, or do i have to wait for the door to actually injure someone and get a lawyer? |
| Vehicle Mileage at Failure | 82500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BOULDER, CO |
| VIN pattern | 5TDBA22C84SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |