| Issue ID | 1021740 |
| Internal NHTSA # | 10551447 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 01/11/13 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Passenger side sliding door cable snapped and will not open. Passengers can be trapped in the van and not able to get out. This is a known problem with toyota sienna minivans with electric doors. In addition, the motor is often known to fail. The the cable has a black sheathing that is inadequate and wears causing it to jam in the pulley and break or exposing it to later corrosion and then it will break as well. Toyota has known of this problem for years and does not issue a recall. You only need to check the toyota forum to confirm the problem with many owners reports. Repairs run $1,200 to $2,000 at the toyota dealer. |
| Vehicle Mileage at Failure | 170000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | IOWA CITY, IA |
| VIN pattern | 5TDZA22C54SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |