2004 Toyota SIENNA Structure Body Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Toyota SIENNA 2004 structure body. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Toyota SIENNA 2004 structure body and complaints other owners have filed.
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2004 Toyota SIENNA Structure Body Problems, Complaints and Defects

 Issue ID1003031
 Internal NHTSA #10535213
 ManufacurerTOYOTA MOTOR CORPORATION
 BrandTOYOTA
 ModelSIENNA
 Model Year2004
 File date20/01/13
 ComponentSTRUCTURE:BODY
Product type codeVEHICLE
 Description of the problemThe cable for the power door on my 2004 toyota sienna has broken and i recently learned that toyota was aware of the problem with this part and was offering a customer support program to replace the defective power door mechanism. Unfortunately we did not receive the notice of the program from toyota and when i called to get information, i was told that even though my car only has 79,360 miles, i do not qualify for the program because my car is 10 years old. Specifically, my husband was told by the customer service supervisor that "toyota doesn't make exceptions". I'm very concerned that toyota has yet to issue a safety recall on this part as the door is jammed and no longer usable, putting passengers in the back seat at risk by not having a safe way to exit the vehicle on the passenger side. Toyota is aware of this safety issue and they are negligent by not issuing a replacement, regardless of the age of the car, especially on with such little mileage. Although i have yet to receive a copy of the secret service bulletin, despite requesting one from the customer service rep, i understand that the extension was issued 12 months or less from the date the 2004 would go out of the extended warranty.
 Vehicle Mileage at Failure77000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateST. LOUIS, MO
VIN pattern 5TDZA23C04SXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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