| Issue ID | 1000851 |
| Internal NHTSA # | 10533719 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 24/06/13 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Power sliding door cable snapped and children in back seat cannot ride safely, as door will not operate properly. Spoke to toyota, opened a claim, was told the warranty enhancement notice was issued, but although i wasn't over my mileage, i was over the date of 1st use of vehicle. They extended the warranty for this faulty part for 9 years, 120,000 miles. My vehicle sat for 8 months as well when our other toyota, the tundra had its frame replaced... But even though they still will not help. They offered to give me a good deal on another toyota... Seriously! I just leased a venza 3 months ago. I do not want another vehicle, i want mine fixed so my passengers can sit in the back seat safely without worry the door won't open or close on them! |
| Vehicle Mileage at Failure | 105000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WESTFIELD, MA |
| VIN pattern | 5TDZA23C34SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |