| Issue ID | 652452 |
| Internal NHTSA # | 10209384 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 05/11/07 |
| Component | STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS |
| Product type code | VEHICLE |
| Description of the problem | Out of the blue our tailgate no longer stays up. The trunk struts need replacing according to the dealer. Our five year old told us of this problem when he was trying to get something out of the back. Luckily he was not injured. We are going to get the problem fixed. I've read online that an investigation through you has been going on since dec. 2006. I'm concerned that we had never been told this is a potential problem in a relatively new car. I've read of other close calls for injuries and am surprised that there have been none considering the weight of the tailgate and the force with which it closes. |
| Vehicle Mileage at Failure | 36840 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FARMINGTON, CT |
| VIN pattern | 5TDZA23C44SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 17/08/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | GALE TOYOTA |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |