2004 Toyota SIENNA Structure Body Hatchback Liftgate Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Toyota SIENNA 2004 structure body hatchback liftgate. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Toyota SIENNA 2004 structure body hatchback liftgate and complaints other owners have filed.
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2004 Toyota SIENNA Structure Body Hatchback Liftgate Problems, Complaints and Defects

 Issue ID829312
 Internal NHTSA #10367197
 ManufacurerTOYOTA MOTOR CORPORATION
 BrandTOYOTA
 ModelSIENNA
 Model Year2004
 File date19/11/10
 ComponentSTRUCTURE:BODY:HATCHBACK/LIFTGATE
Product type codeVEHICLE
 Description of the problemMy wife parked our 2004 toyota sienna minivan and opened the rear liftgate from the console above the rearview mirror. She exited the vehicle and walked to the rear of the vehicle. As she turned to the open rear area the liftgate descended and struck her, causing her to fall to the ground and opening a gash in her scalp that bled profusely and required three staples to close. Our vehicle had been recalled to address this issue in 2008, but we have experienced similar intermittent and unpredictable instances since. Although a 2008 recall notice calls for the replacement of the struts that support the liftgate, and although our records show that our vehicle was serviced under that notice, our local toyota dealer declined to take any action, stating that their service department was unable to replicate the event and further stating that had they been able to replicate the event their next step would have been to try to determine the cause. These responses are inconsistent with the clear directions of the 2008 recall. Assuming that the servicing was carried out in 2008 under the 2008 notice, we do not know whether it was incorrectly performed, or whether the deterioration of the struts that led to the notice has continued with the replacement struts.
 Vehicle Mileage at Failure109000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateWEST LAKE HILLS, TX
VIN pattern 5TDZA22C34SXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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