| Issue ID | 676353 |
| Internal NHTSA # | 10228765 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 01/05/08 |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| Product type code | VEHICLE |
| Description of the problem | Rear hatch struts on 2004 toyota sienna failed on approximately 01may08. Liftgate closed on my wife and six year old nephew. Had to use considerable force to reverse the action of door. Took the car with rear liftgate strut warranty enhancement to the dealer on 21may08 and the repair was made,but the liftgate still fails to stay up. |
| Vehicle Mileage at Failure | 44185 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | AUSTIN, TX |
| VIN pattern | 5TDZA22C24SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | CHAMPION TOYOTA |
| Dealer's telephone number | 512-440-4526 |
| Dealer's city | AUSTIN |
| Dealer's state code | TX |
| Dealer's ZIP code | 78745 |