| Issue ID | 652827 |
| Internal NHTSA # | 10209759 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 04/08/07 |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| Product type code | VEHICLE |
| Description of the problem | (1) we were packing our car to return home from vacation. I used my key fob to remotely open the power hatch. We had no prior problems with the hatch. (2) the hatch rose to the top but did not catch. We attempted several times more using the key fob, depressing the inside power hatch button, and opening it manually, but the same thing happened each time. We obviously had to store things in the back so we held it open manually. Upon returning home, we tried to hold it open using a lacrosse stick, but that stick slipped and the door began closing. It did not stop when it approached my wife and worse continued to close after she pushed back on it. Luckily, we she was able to get out of the way. (3) we are taking it to a dealership this week. It does not open more than 1/2 way now. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PAWLING, NY |
| VIN pattern | 5TDBA22C24SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |