| Issue ID | 625679 |
| Internal NHTSA # | 10187318 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 27/03/07 |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 toyota sienna. The contact stated that the liftgate failed and comes crashing down if you do not manually hold the tailgate. The current and failure mileage were 54,000.*ak the consumer states that his wife had a personal experience where the liftgate hit her in the head while unloading the groceries. Update 4/30/07 |
| Vehicle Mileage at Failure | 54000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | DELLNO, IL |
| VIN pattern | 5TDZA22C24SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 01/01/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | NEW BOLD TOYOTA |
| Dealer's telephone number | 6186287000 |
| Dealer's city | O'FALLON |
| Dealer's state code | IL |
| Dealer's ZIP code | 62269 |