| Issue ID | 603455 |
| Internal NHTSA # | 10169013 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 22/03/05 |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| Product type code | VEHICLE |
| Description of the problem | I had a problem with the hatch door on my 2004 toyota sienna closing without warning and continuing to close when it came in contact with my back. I wrote to my dealer (sloane toyota in glenside, pa) about the problem in march 2005 (i have copied the text of that message at the bottom of this complaint), and they told me to take it in to have it checked out. I took it to a local dealer (peruzzi toyota in hatfield) and they "fixed" it, by replacing a switch, i believe. I asked if this was a known defect and they told me no. I recently saw an article in the philadelphia inquirer that identified this as an issue that has injured some people. I believe that this is a threat to cause serious, potentially, fatal injury. Text of message from march 2005: to sloane toyota sent via e-mail on march 22, 2005 i bought a 2004 sienna from michael liss at sloane in may 2004. I recently had a problem occur with the rear hatch door closing without being prompted and without audible warning. It came down on my back and could have seriously injured me. It did not go back up when it came in contact with my body, but rather continued to shut. We have scheduled service with local toyota dealer, but i wanted to notify toyota of this issue. I could not find a way to submit an e-mail note to toyota corp., so i'm sending one to you. Is this a known defect with the 2004 sienna? Has their been a recall notice issued? This defect could cause permanent injury (or death to a young child). *nm |
| Vehicle Mileage at Failure | 11000 |
| Number of Occurences | 5 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PENNSBURG, PA |
| VIN pattern | 5TDZA22C04SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 30/04/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | PERUZZI TOYOTA |
| Dealer's telephone number | |
| Dealer's city | HATFIELD |
| Dealer's state code | PA |
| Dealer's ZIP code |