| Issue ID | 656811 |
| Internal NHTSA # | 10213035 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 28/11/07 |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEV |
| Product type code | VEHICLE |
| Description of the problem | The lift gate struts on my 2004 toyota sienna without the power function failed unexpectedly and smacked my wife in the head. Fortunately, she only had a little knob on her head and nothing more serious. Thanks goodness one of my kids wasn't loading something at the time. They might have been crushed. I was looking for replacement parts online and saw that there's quite a few people having this same issue and thought i'd register a complaint. I'm 38 and have never had any sort of lift strut failure on any of my vehicles. This is particularly troubling given the weight of the gate and immediate failure of the part. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 20 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WAUSAU, WI |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |