| Issue ID | 644633 |
| Internal NHTSA # | 10203788 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 01/01/01 |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEV |
| Product type code | VEHICLE |
| Description of the problem | 2004 toyota sienna problems with the tailgate falling down. Customer states the tailgate came down from the raised position without any warning and hit her in the head. *kb the consumer was no injured, however when the consumer tried to get the back door to go up via the back door switch or by using the remote, it would not go up and if she raised it by hand it would not stay up. *jb |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | CONSUMER LETTER |
| City and State | CHESTERFIELD, VA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | PRIORTY TOYOTA |
| Dealer's telephone number | |
| Dealer's city | CONONIAL HEIGHTS |
| Dealer's state code | VA |
| Dealer's ZIP code | 99999 |