| Issue ID | 643728 |
| Internal NHTSA # | 10202410 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 05/09/07 |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEV |
| Product type code | VEHICLE |
| Description of the problem | I was unloading my 2004 toyota sienna when the struts holding up the rear hatch failed. I was pinned between the bumper/stuff i was unloading and the door. Luckily i was able to push myself up with the door on top of me and only had bruising on my left arm. Had the door fallen on my pregnant wife more serious injuries could have occurred. Also i am pretty sure she would not have had the strength to push her self up with the weight of the door and the angle that i was in. I have the extended warranty so the struts will be replaced along but i have a $50 deductible. If i did not have the extended warranty i would be looking at $350. 00 plus labor. *jb update 12/12/2007 *bf updated 12/12/07 |
| Vehicle Mileage at Failure | 12800 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | ALAMEDA, CA |
| VIN pattern | 5TDZA23C24SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 26/09/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | TOYOTA OF ALAMEDA |
| Dealer's telephone number | 510-522-6400 |
| Dealer's city | ALAMEDA |
| Dealer's state code | CA |
| Dealer's ZIP code | 94501 |