| Issue ID | 634885 |
| Internal NHTSA # | 10195061 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 26/04/07 |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEV |
| Product type code | VEHICLE |
| Description of the problem | My 2004 toyota sienna rear liftgate failed numerous times - including falling without warning on my 5 year old daughter - she was not hurt thankfully. No warning - the gate would just start to fall. It did not matter if it was in "power lift mode" or manual. I took the van to toyota, hoping they would fix the problem. They said since i have 60k miles it is out of warranty. I took the van to my mechanic and he replaced the struts with others, that do not allow me to use the power option. |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | 25 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CASTLE ROCK, CO |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | 0 |
| Date of purchase | 15/06/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | |
| Drive train type | FWD |
| Transmission type | MAN |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |