| Issue ID | 634700 |
| Internal NHTSA # | 10194937 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 06/06/07 |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEV |
| Product type code | VEHICLE |
| Description of the problem | Failure of gas struts on liftgate of 2004 toyota sienna resulted in liftgate not fully opening and proceeding to close , motor-driven), immediately upon reaching the end of travel of the powered opening. First occurrence approximately 3 weeks ago, now occurs continuously. Liftgate must be held or propped open. No injuries to-date. However, several near-misses , bumping head/shoulder into gate as it is automatically closing, have occurred. So far, no repair has been made. Awaiting resolution by dealer. Defective struts were still installed. *ak |
| Vehicle Mileage at Failure | 69000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | COPLAY, PA |
| VIN pattern | 5TDBA22C44SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 01/08/03 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | BENNETT TOYOTA |
| Dealer's telephone number | 610-437-6711 |
| Dealer's city | ALLENTOWN |
| Dealer's state code | PA |
| Dealer's ZIP code |