| Issue ID | 628027 |
| Internal NHTSA # | 10189132 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 15/03/07 |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEV |
| Product type code | VEHICLE |
| Description of the problem | Right side rear hatch support strut failed causing the hatch to self-close instantaneously after opening. I began to load groceries as the hatch opened and the hatch closing startled me to jump into the traffic lane of the parking lot. No traffic. Strut replaced at dealer at my cost. Old part retained by dealer. *jb |
| Vehicle Mileage at Failure | 37100 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALTAMONTE SPRINGS, FL |
| VIN pattern | 5TDZA22C84SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | 0 |
| Date of purchase | 15/09/04 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | COURTESY TOYOTA |
| Dealer's telephone number | 4076781234 |
| Dealer's city | WINTER PARK |
| Dealer's state code | FL |
| Dealer's ZIP code | 32792 |