| Issue ID | 626247 |
| Internal NHTSA # | 10187710 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 11/04/07 |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEV |
| Product type code | VEHICLE |
| Description of the problem | 2004 toyota sienna, rear lift gate hold open gas struts failed with rear hatch in full open position causing rear hatch to slam shut narrowly missing my wife. Failure may cause severe injury if person struck by falling door. Toyota contacted, vehicle out of warranty by 6 months & 2500 miles. No assistance offered. Parts ordered from local parts dealer. *jb |
| Vehicle Mileage at Failure | 38500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEW CASTLE, PA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 25/11/03 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MEL GRATA TOYOTA |
| Dealer's telephone number | |
| Dealer's city | HERMITAGE |
| Dealer's state code | PA |
| Dealer's ZIP code | 16148 |