| Issue ID | 614507 |
| Internal NHTSA # | 10177716 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 03/11/06 |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEV |
| Product type code | VEHICLE |
| Description of the problem | Liftgate closes unexpected without any input after being opened. It has closed on my wife's head, my 4 yr old, the bagger at the grocery store, and myself. My 4 yr old had a bruise on her head. This has been happening for about 2 months. It was just once in a while at first, but now it won't stay open at all without being supported by hand. I've gone to the local toyota dealer and they want to replace the "stays" at a cost to me of several hundreds of dollars. No repair has been made yet. *jb |
| Vehicle Mileage at Failure | 36830 |
| Number of Occurences | 45 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HORSE SHOE, NC |
| VIN pattern | 5TDZA22C84SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 23/08/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | BRYAN EASLER TOYOTA/SCION |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |