| Issue ID | 531141 |
| Internal NHTSA # | 10113285 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 09/03/05 |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEV |
| Product type code | VEHICLE |
| Description of the problem | When the outdoor temperature falls into the single digits or below the gas filled liftgate struts failed to hold the liftgate up. As a result the hatch closes rapidly. The hatch has fallen twice hitting the owner in the head and back. The part was replaced, however the problem recurred. *ak *nm updated 1/27/2006 - *nm |
| Vehicle Mileage at Failure | 27336 |
| Number of Occurences | 2 |
| Source of the issue | HOTLINE VOQ |
| City and State | SUSSEX, WI |
| VIN pattern | 5TDBA22C245XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 2 |
| No. of fatalities | 0 |
| Date of purchase | 12/03/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 3 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | WILDE TOYOTA |
| Dealer's telephone number | 414-545-8010 |
| Dealer's city | MILWAUKEE |
| Dealer's state code | WI |
| Dealer's ZIP code | 53227 |