| Issue ID | 639219 |
| Internal NHTSA # | 10198704 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 03/08/07 |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND A |
| Product type code | VEHICLE |
| Description of the problem | Liftgate struts on 2004 toyota sienna van do not hold the liftgate open. Once the door is opened nothing supports the weight and the door slams shut. Extemely dangerous for children or adults unloading the rear hatch. Struts have failed. Toyota refuses to acknowledge the problem. *jb |
| Vehicle Mileage at Failure | 50000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROCHESTER, NY |
| VIN pattern | 5TDZA22C74SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 06/06/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | LEBRUN TOYOTA |
| Dealer's telephone number | 585-394-5280 |
| Dealer's city | CANANDAIGUA |
| Dealer's state code | NY |
| Dealer's ZIP code |