| Issue ID | 832345 |
| Internal NHTSA # | 10369938 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 01/12/10 |
| Component | STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 toyota sienna. The contact stated that the driver side door hinge was fractured yet she was still able to exit the vehicle. The vehicle was inspected by the dealer who informed the contact that she would need to replace the entire door or have it re-welded to correct the failure. The vehicle was not repaired. The failure mileage was approximately 61,000. Updated 02/07/11 *bf the cosumer stated she opened the drivers side door and it made it noise and then the door would no longer open or close properly. The dealer informed the consumer the hinge was broken. The hinge was welded back together. Updated 03/17/11 |
| Vehicle Mileage at Failure | 61000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | HUNTSVILLE, AL |
| VIN pattern | 5TDZA23C94SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 26/01/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | AUTO |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | BILL PENNEY MOTOR |
| Dealer's telephone number | 256-837-1111 |
| Dealer's city | HUNTSVILLE |
| Dealer's state code | AL |
| Dealer's ZIP code | 35816 |