| Issue ID | 661383 |
| Internal NHTSA # | 10216604 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 01/03/07 |
| Component | STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS |
| Product type code | VEHICLE |
| Description of the problem | power sliding door inoperative stopped working not really sure of the date it stopped working(our lease was approaching the end) as we found sliding door to be too slow and not safe therefore we turned it off. We leased vehicle and therefore returned it. Toyota parkway in hamilton,ontario,canada service performed a diagnostic test to tell me the cable and motor on the power door needed replacing. We were informed it would cost over $2,000 to fix the door(cable and motor) i was given the option to take elsewhere for a quote. Where i had it fixed said there was nothing wrong with the motor it did not cost me $2,000. I returned it to toyota with the door working. I spoke to the general manager (parkway toyota) and he mentioned there were problems with the power doors. He refused to cover my costs as i did not have it fixed at toyota. I was not told that they would take care of it in the beginning. Both sliding doors freezing shut in cold weather- passengers had to go out the hatch door i have heard of melting ice pooling on the door but nothing done to correct. We returned vehicle fed up by this point. Too many recalls and issues for a toyota. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 2 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HAMILTON,ON,CANADA, 00 |
| VIN pattern | 5TDZA23C64SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 28/04/03 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | |
| Drive train type | |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | PARKWAY TOYOTA |
| Dealer's telephone number | |
| Dealer's city | HAMILTON,ON,CANADA |
| Dealer's state code | 00 |
| Dealer's ZIP code | L8E1H8 |