| Issue ID | 652544 |
| Internal NHTSA # | 10209542 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 17/11/07 |
| Component | STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS |
| Product type code | VEHICLE |
| Description of the problem | Toyota ref #200711200190 (customer satisfaction reference #) my husband mini van sliding door cable shoot a very hard piece of plastic out and the cable dislodged from its hinge. Luckily that we did not have any one sitting in the path of the hard plastic which has a lot of sharp angles, and a pointing corner. I see this is major safety issue. But the customer sat. Rep (danner ??)is not taking this seriously. I talked w/ the dealer repair person that he said that he had saw a few of the same problem. I know my car is out of warranty, but i would feel very bad someone else is harm by this defect. I told toyota that i intend to report this to the consumer safety to make sure people aware of this design defect. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GRANITE BAY, CA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 10/10/04 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | TOYOTA |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |