| Issue ID | 947739 |
| Internal NHTSA # | 10481995 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 11/09/12 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | Our 2004 sienna's driver-side manual-slider door does not latch properly. 2 of the 3 bolts have become detached. Toyota states that this is not covered under the "rear sliding door latch assembly" warranty enhancement notice, although detached bolts and failure of the rear sliding door to properly latch is clearly a latch assembly issue. This is also a significant safety concern as my son rides in that side of the car and if the door would become unlatched while driving he could be injured not to mention causing an accident as i (the driver) attempt to control/assess the problem and protect my son in a moving vehicle. My "door open" dash lights are constantly on and this is a distraction while driving not to mention when i ignore the lights because of this persistent problem, i may be missing other door-open issues. There are online posts of other sienna owners who have experienced the same problem. Is it possible to urge toyota to make this obvious "latching" defect covered under the warranty enhancement program or to recall affected vehicles? |
| Vehicle Mileage at Failure | 88000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FEDERAL WAY, WA |
| VIN pattern | 5TDZA23CX4SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
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