2004 Toyota SIENNA Structure Body Door Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Toyota SIENNA 2004 structure body door . Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Toyota SIENNA 2004 structure body door and complaints other owners have filed.
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2004 Toyota SIENNA Structure Body Door Problems, Complaints and Defects

 Issue ID935208
 Internal NHTSA #10470318
 ManufacurerTOYOTA MOTOR CORPORATION
 BrandTOYOTA
 ModelSIENNA
 Model Year2004
 File date05/06/12
 ComponentSTRUCTURE:BODY:DOOR
Product type codeVEHICLE
 Description of the problemOur 2004 sienna van was at the dealership for a repair under warranty enhancement. In the past, the door had closed on my child numerous times due to a defect. After that the door did not close at all unless we went out of our van and pushed up on it as it was closing. A mechanic at toyota pointed out to me chipped paint above the door which we were told indicated that the door was sagging due to the hinge not being strong enough to hold the door properly & that the hinge needed to be replaced. When our van was in for the recent enhanced warranty repair, we were told that all of the repair was covered except the hinge, which costs us $224. 05. We were told the hinge needed to be replaced or we would continue to have the door go out on us.! This is the cause of the problem according to several toyota maintenance techs, but they are charging customers to pay for something that should be part of the warranty. In addition, on our invoice it stated that our passenger sliding door the cables are also fraid and the hinge has play. When asking why they did not do the warranty enhancement on this door, we were told that because the door is not totally non-functioning, they will not repair it even thought they stated the parts are bad! We questioned both toyota walnut creek and toyota corporate (case # [xxx] and several other case #'s) several times each and got no help from either! Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
 Vehicle Mileage at Failure62960
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateDANVILLE, CA
VIN pattern 5TDZA22C04SXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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