| Issue ID | 915665 |
| Internal NHTSA # | 10454828 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 22/03/11 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | In 2009 one of the automatic door engines of my 2004 sienna le failed and needed to be replaced for approximately $1000. Last month, the same door, passenger side, failed to open or close, and is completely inoperable at present. A diagnostic from toyota revealed that the cables need to be replaced but they don't come by themselves and have to be purchased with the bracket and hinges that come with it. It is labor intensive; they would have to keep the van for 1. 5 days and the total cost of the repair is $1500. Toyota will not offer $ assistance despite the fact that dozens and maybe hundreds of sienna owners have the same problem. I have at least 6 friends with door problems on their siennas. This needs to become a recall; it is a safety issue in that kids can not get out of the car in case of an emergency. If i buy a car with an automatic door it needs to work, and i've already had to repair the door engine once. Please assist in making this a recall. Thanks! |
| Vehicle Mileage at Failure | 130000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | OAKLAND, CA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |