| Issue ID | 910363 |
| Internal NHTSA # | 10450702 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 08/02/11 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | The drivers side passenger door sometimes would close on it's own after opened. I took it to dealership & of course worked as normal. In may 2011 i returned to the dealership, because while i was out shopping the door would not close, i closed as best i could, but would open on it's own going up a hill or on turns. Dealership said my warranty expired in april. They could not get the door to fully close, which meant i had to turn off my power doors or the alarm would sound non-stop, the inside & outside lights would not go off. I drive this van at risk of the door opening at any time, but, it's what i own. The dealership and myself has asked toyota to repair, they refuse - cost $3000. 00!!! Cable, motor, hinge - all rusted out! I have researched this problem on the internet and have found thousands of complaints on 2004 & 2005 - same issue. This should be a recall by toyota, paid by them! When is someone going to listen and make toyota responsible for this matter. I travel with my dogs and young children in my vehicle, it has eliminated one seat in my van, i can't let anyone sit there. Nhtsa you need to do something for all of us that are having this issue and don't have $3,000 to pay for repair, a repair that we should not have to pay anyway! Wake up toyota, you are gonna be loosing lots of customers over this one, i know it's my last toyota, hello honda or nissan! I will never recommend toyota to anyone. |
| Vehicle Mileage at Failure | 92000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BOLIVAR, OH |
| VIN pattern | 5TDBA22C84SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |