| Issue ID | 898022 |
| Internal NHTSA # | 10440832 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 16/12/11 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | Both of the sliding doors on my 2004 toyota sienna have stopped working. First, the cable snapped on the passenger side, then the driver side got locked in an open position. After much struggle, each time we were able to close the broken door in order to safely drive to the dealership to get it fixed. Both times, we were told we needed to replace the door for $2000. The dealer told us that they are seeing alot of people with the same issues. Seems like toyota should be providing a manual solution or a recall if it's really as widespread as the dealer indicated - essentially, the van is unsafe to drive with doors stuck in an open position. |
| Vehicle Mileage at Failure | 90000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ELK GROVE VILLAGE, IL |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |