| Issue ID | 879881 |
| Internal NHTSA # | 10424805 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 01/09/11 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | 2004 toyota sienna. Consumer states problem with failure of door check mounting panel resulting in broken door welds *tgw the consumer stated the driver's door began making a popping noise when it was opened. Three out of six door welds had broken and the only effective repair, was to have the door replaced at a cost of $2206. 23. The consumer learned the problem was a result of an engineering flaw, and toyota had recognized the problem and responded with a warranty enhancement for the issue. However, with the warranty extension, the door did not begin to show signs of a problem until outside of the extended warranty period. Toyota was willing to pay 25% toward the cost of the repair; however, the consumer believed that was unsatisfactory and believed toyota should cover the entire cost. *jb |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | CONSUMER LETTER |
| City and State | HARTFORD, CT |
| VIN pattern | 5TDBA22C74SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/06/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |